Shipping policy
Thank you for shopping at Adele Or.
PROCESSING TIME
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the following business day.
SHIPPING METHODS & RATES
We offer the following shipping options:
- Standard Shipping (5–7 business days) — calculated at checkout
- Express Shipping (2–3 business days) — calculated at checkout
Free standard shipping on orders over $100.
INTERNATIONAL SHIPPING
We currently ship to select international destinations. International orders may be subject to customs fees, duties, and taxes determined by your country, which are the responsibility of the customer.
ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with a tracking number.
DAMAGED OR LOST PACKAGES
If your package arrives damaged or appears lost in transit, please contact us at adeleor.beauty@gmail.com within 7 days of the expected delivery date.
CONTACT US
For any shipping-related questions, please reach out to us at adeleor.beauty@gmail.com.